Avast doesn't know the password or have any way of using it even if it did. Many programs (often security-related) password protect their files for legitimate reasons. It’s not an indication that those files are suspicious or infected it simply means that these files need another element before they can actually be opened and examined by Avast Antivirus. Take a look at Avast evangelist Bob G.'s answer:įiles that can't be scanned are just that, files that for one reason or another cannot be scanned.
This is one that is commonly asked on the Avast Forum, so it’s useful to post the answer here too. png files safe? If not, what should I do? I don't really like to have files on my computer that Avast cannot scan.
png, so I did a search of all programs by typing *.png and the items that came up were photos our grandson had posted to Facebook from his recent trip to Thailand. Question of the week: Last week I ran a complete Avast Antivirus scan on my desktop computer and when it finished, it gave me the message that some files could not be scanned because they were password protected. Some files cannot be scanned by Avast Antivirus.
